Fidelity Gold Refinery’s (FGR) core business currently encompasses the following: Security and commercial printing operations, Gold buying and gold refining operations, and Disbursement of the Gold Development Initiative Fund (GDIF).

Security and commercial printing operations

The Printing Plant

The plant is temperature and humidity controlled, based on printing ambience standards. The same technology and techniques used by FGR can be found in printing plants in developed countries. What differs is the extent of automation, choice of substrate, inks and security features and design techniques. The plant is equipped with modern high tech security systems and there is controlled access in and out of the facility. Printing is divided into security printing and commercial printing.

Design and Origination

The threat to security documents posed by high resolution scanners and photocopiers has increased the need to improve the design of documents. At FGR we believe in keeping abreast with latest technology for both hardware and software and this has been our driving force over the years. We offer services from concept development to plate-making for both security and commercial printing.

Printing Products

We offer both wet and dry lithographic printing in single to multi-colour. We produce a wide range of products which include; Bank Notes, Passports, Travel Documents, Cheques (books and continuous), Licence Discs, Insurance Cover Notes, Examination Papers, Scratch Cards, Bank Drafts, Certificates, Coupons, Security Bond, Vehicle Registration Documents, Border Control Documents, Ballot Paper and Traveller’s Cheques.

Other non-security products include; Packaging (Cartons and Labels), Magazines, Books, Study Modules, Annual Reports, Fliers, Posters, Continuous Forms, Letterheads, Business Cards and Receipt/ Invoice Books.

Gold buying and gold refining operations

Gold Operations

Fidelity Gold Refinery (Pvt) Ltd is licensed to buy gold from large scale producers, small scale producers and holders of gold buying permits. The customer has an option to select the assay method for a particular deposit or the specific gravity method. If the customer opts for the fire assay method, payment will be made after the analysis which is carried out at the Head Office in Harare. Samples obtained after melting are accurately analysed using the internationally recognised fire assay technique. Results obtained are in the region of 1 part per thousand tolerances. However, for the specific gravity method, payment is actioned on the spot. The specific gravity method is used particularly in areas outside Harare.

Gold Refining

The refinery has the capacity to refine gold to purities of 99.5% and above using the following refining techniques:

  • Miller chlorination process
  • Electrolytic refining process
  • Aqua regia refining process

Gold Buying

FGR has decentralised its buying activities from Harare to cover the entire country, thereby significantly reducing the security risks associated with transporting gold for the small scale sector. The customer has an option to select the assay method for a particular deposit or the specific gravity method. Gold delivered to the centres is paid for on the spot after carrying out a specific gravity determination of the gold content. However, if the miner opts for the fire assay method, payment will then be made after the analysis which is carried out at the Head Office in Harare.

FGR’s Payment Method / Model

FGR offers a support price bench marked on the (LBMA) international price whose primary function is to cushion gold producers. Should the ruling international price improve to equal or surpass the marked support price, the ruling international price then takes precedence. FGR ensures timeous payments to customers and pays miners 60% USD cash / Nostro and 40% local currency at the prevailing interbank exchange rate. The latter facilitates other foreign exchange and trade transactions of national importance, e.g. purchasing of medicines for hospitals, buying fuel for the country, importation of inputs for water purification, mining, manufacturing and other national beneficiation projects. All this and more can only be achieved if available mineral resources mined are sold using the formal channel. However, if miners opt to sell gold to the parallel market, valuable foreign currency is lost with detrimental effects to social services delivery and economic performance coherence. The end result will lead to the crippling of the economy and suffering of the entire nation as critical requirements will not be met. So consider the bigger picture and play your part for the national good.

Gold buying centres

The company has decentralised its buying activities from Harare to cover all gold producing regions within the country, thereby significantly reducing the security risks associated with transporting gold over long distances. The company has also appointed Gold Buying agents to conveniently mop gold produced in outlying areas and also from artisanal miners.

The current gold buying centres are:


Address: ZB Bank Fife Street Branch Corner 10th Ave / Fife St
Phone: +263 292 880175/80, +263 292 68766
Email: bulawayo@fpr.co.zw


Address: ZB Bank Shop No 8 NSSA Complex
Phone: +263 284 20957
Email: gwanda@fpr.co.zw


Address: ZB Bank No 42 Robert Mugabe Street
Phone: +263 68 212004
Email: kadoma@fpr.co.zw


Address: ZB Bank 88 Herbert Chitepo Street
Phone: +263 20 2061006
Email: mutare@fpr.co.zw


Address: ZB Bank No 28 Robert Mugabe Way
Phone: +263 66 2106854
Email: bindura@fpr.co.zw


Address: ZB Bank No 69 Robert Mugabe Way
Phone: +263 54 2220328
Email: gweru@fpr.co.zw


Address: ZB Bank No 90 Robert Mugabe Way
Phone: +263 55 2526084
Email: kwekwe@fpr.co.zw


Address: ZB Bank No 86 Robert Mugabe Way
Phone: +263 39 2353539
Email: zvishavane@fpr.co.zw


Address: ZB Bank No 47 Magamba Way
Phone: +263 67 2121010
Email: chinhoyi@fpr.co.zw


Address: Agribank 177 Mthwakazi
Phone: +263 84 2801527
Email: filabusi@fpr.co.zw


Address: ZB Bank No 39 Robert Mugabe Way
Phone: +263 39 22265288
Email: masvingo@fpr.co.zw


Address: ZB Bank No 287/288 Beit Street
Phone: +263  774 111 473
Email: shurugwi@fpr.co.zw

For further assistance in the Southern Region contact Mr Bhekilizwe Manyathela on +263 772 950 426 and for the Northern Region Mr Brian Maradze +263 774 111 473

Get In Touch

+263 777 155 569 (WhatsApp Only)


No. 1 George Drive, Msasa, Harare


+263 8688003038
+263 242-486670
+263 242-486694
+263 242-487131
+263 242-447810-5

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